F.A.Qs

General

What is Public Liability Insurance?
What is Employers Liability Insurance?
What is Professional Indemnity insurance?
What is Directors & Officers Liability?
What is Personal Accident Cover?
What Insurance does my Personal Service Company Need?
Other exclusions

Eligibility

I do not have a Personal Service Company can I still take out cover?
My company is non UK registered can I still take out cover?
Does the cover meet the requirements of my professional body?
Are there any excluded occupations?

Security

Is it safe to enter my details online?

Payments

What payment methods are available?
Can I recover the VAT?
What is Insurance Premium Tax?

Complaints

How can I make a complaint?

Policy Setup

How do I buy cover?
What documents will I receive?
Can I get duplicate documents?
Can I reduce the cover levels?
When does my cover begin?
Can I cancel the policy mid term?

 

---

What is Public Liability Insurance?
Protection against claims for liability, in respect of accidental bodily injury to third parties, or damage to third party property arising in the course of your business activities.
back to the top

What is Employers Liability Insurance?
Protection against claims from Employees for liability in respect of injury or disease which arise in the course of their work and for which you are responsible.
Employers Liability Insurance is a compulsory insurance for all employers with limited exceptions in law. (See – What insurance does my Personal Service Company need?)
back to the top

What is Professional Indemnity insurance?
Protection against claims made against you as a result of allegations of professional negligence. Cover includes legal defence costs and any damages awarded
Claims for negligence can be made against any company providing professional services.
back to the top

What is Directors & Officers Liability?

Directors and Officers Liability Insurance provides financial protection for you as the director of your company in the event you are sued in conjunction with the performance of your duties as they relate to the company. As a director you have numerous responsibilities for which you can be held personally liable – this cover will provide for legal defence costs to protect your financial assets

What is Personal Accident Cover?

If you are injured in a work related accident and are unable to work then you are likely to suffer financial loss. Your employment status means you will more than likely have no other person to hold responsible. Personal Accident cover will pay you a weekly benefit whilst you recover from your injury.
In addition lump sum payments are available for death or permanent disability resulting from an occupational accident.

What Insurance does my Personal Service Company Need?
A limited company employing only its director, who also owns more 50% or more of the share capital is exempt from Employer Liability legislation.
If this applies to you then the law does not require you to hold any insurance, but any prudent individual would normally choose to protect themselves from liability which might arise as a result of their business activities.
In a vast majority of cases contract conditions will insist that you hold certain insurance cover, usually Employers Liability, Public Liability and Professional Indemnity. Failure to provide this cover could lead to you being prevented from working as you will be in breach of contract.
PSC Insurance Solutions has been designed with you in mind, and has been developed to include cover for all the main exposures which affect your business. You don’t need to choose specific elements of cover as they have been carefully selected to complement your business. You only need to check that the limits provided meet the requirements of your contract.
back to the top

Eligibility

I do not have a Personal Service Company can I still take out cover?
This policy offering is suitable for Individuals operating a Personal Service Company, or working as a sole trader.
back to the top

My company is non UK registered can I still take out cover?
No sorry – all companies must be UK registered.
back to the top

Does the cover meet the requirements of my professional body?
The policy is a general insurance arrangement designed to cover a wide range of occupations. It is not possible to match the requirements of each and every professional body. If you are maintaining some form of practicing certificate then it might not be suitable.
back to the top

Are there any excluded occupations?
We do not provide online cover for any offshore work – all enquiries in this regard should be addressed personally to the new business team on 0845 643 0062
We do not provide online cover for any Surveyors with a current RICS membership or persons involved in commercial or residential surveys or valuations – all enquiries in this regard should be addressed personally to the new business team on 0845 643 0062 RICS members are required to have an RICS compliant policy wording for professional indemnity.
Activities which are known to involve Asbestos in any way are excluded.
Design, advice or specification in relation to any aircraft or parts thereof is excluded. (more information)
Medical malpractice or other claims arising out of any form of medical treatment are excluded. Independant Financial Advisers.
back to the top | back to previous page

Security
Is it safe to enter my details online?
Yes. All data entered into this site (with the exception of your bank details) are held by Kingsbridge in a secure database and shall not be shared with any third parties except for the participating Insurers. All webpages duirng the purchasing process are encrypted with a 128 bit encryption key provided by Thwate. To view the certificate to check its authenticity, please double click the padlock in your browser and click 'View Certificate'. This can be found at the bottom of the browser window in Internet Explorer 5/6 or next to the address bar in Internet Explorer 7 & Firefox.

All payments taken online are dealt with securely by Premium Credit. For more information on Premium Credit, visit their webpage by clicking here
back to the top

Payments
What payment methods are available?
We have arranged for policies to financed on a monthly Direct Debit basis managed by our partners Premium Credit Limited, 60 East Street, Epsom, Surrey, kT17 1HB.
We also now offer payment by way of a single direct debit.
back to the top

Can I recover the VAT?
VAT is not paid on this insurance and is therefore not recoverable.
back to the top

What is Insurance Premium Tax?
Insurance Premium Tax, also known as IPT is a Government levy charged on most classes of insurance. The current level of IPT is 5% and the premiums quoted are inclusive of this amount.
back to the top

Complaints
How can I make a complaint?
If you wish to make a complaint then please write to Steve Wynne, Managing Director, Kingsbridge Risk Solutions Ltd, The Old Smithy, Stockton’s Courtyard, Overbury GL20 7NT. We operate a comprehensive complaints procedure and you can be assured of our commitment to resolve any issues quickly and fairly.
back to the top

Policy Setup
How do I buy cover?
Click on the ‘Buy now’ link and complete each screen in full. You will be asked for some basic details and bank information and will be able to buy cover immediately.
back to the top

What documents will I receive?
You will be emailed a policy schedule and policy wording once you have purchased online. The schedule confirms the levels of cover and can be used by you to confirm your cover arrangements to agencies and clients.
back to the top

Can I get duplicate documents?
Yes, please contact us with your company name and month of inception and we will email a copy to you.
back to the top

Can I reduce the cover levels?
No sorry, the policy has been arranged to suit a wide range of PSC operators and the cover levels are set for ease of administration.
back to the top

When does my cover begin?
Unless you choose to forward date inception (up to 30 days) the cover will begin immediately.
back to the top

Can I cancel the policy mid term and receive a refund?
No – we have negotiated your premium based on full annual charges and no returns are available. If you fail to meet your Direct Debit commitments then the balance of premium becomes due.
back to the top

Other Exclusions
ANY PERSON WORKING IN THE USA OR CANADA WILL NOT BE COVERED BY THIS INSURANCE